Princess Resort, Santikos Collection

I was on Skiathos exactly 14 times ❤️ it's our favorite, we decided to try this hotel for the first time. We traveled as a family of 4 (children 5 and 3 years old) Amazing kitchen, we had half board, which we could use during the day, it didn't matter when we wanted to use it. In half board there was a choice of appetizer, salad, main course and dessert (for example, if we went for lunch they basically brought us 4 dishes/person). The children had a separate menu, they liked everything. The staff was very nice. In the restaurant they gave the children a coloring book and crayons before they brought them food, so they had a little fun.

Beautiful resort, with a splendid private beach, for which towels are also provided. The pools are lovely, and there is a playground for children. The staff is very courteous, and the breakfast is very good. Moreover, just outside the resort there are many excellent restaurants.

Far from a 5-star experience – very disappointing

We stayed 5 nights in this hotel in mid-August, and unfortunately we left quite disappointed. For us, this is not the standard of a 5-star resort, neither in terms of facilities nor service. Rooms & Wi-Fi: The Wi-Fi connection is very poor and does not work at all inside the rooms, and there is no mobile data coverage either. This means you are completely disconnected once inside. The rooms themselves are small and only partially renovated. We booked a “Deluxe Family Room” at a higher price, expecting two separate spaces as shown in the photos. In reality, there is an open gap above the door, so there is zero sound insulation. With kids sleeping at different times, it was impossible to have a quiet separation between adults and children. When we raised the issue, the only “solution” offered was to pay an exorbitant extra fee for another room or for the presidential suite. For a supposed 5-star property, this lack of customer care was very disappointing. Facilities: Many areas feel outdated – the gym is tiny and poorly equipped, the kids’ facilities are basic and not well maintained. The pools are also far too small for the size of the resort: essentially one medium pool and one very small one, crowded with children all day, leaving no space for adults to swim. There are no real activities or entertainment, no adult programs, and on the beach there was supposed to be a boat rental but it was closed the entire time. Overall, the resort feels too small and limited to justify its 5-star positioning. Location & Layout: The resort is very enclosed, with just a small beach. There is nothing around it except a busy road, so you cannot go for a walk or explore nearby. This could be acceptable if the resort itself was large and full of activities, but here it is not the case. With a stroller, moving around was also difficult due to steps and poorly designed access to the rooms. Food & Dining: We had half-board, but the rules were confusing and the staff were inconsistent in explaining what was included. Food quality was uneven – some dishes were good, others average, often not hot enough. Definitely not the level expected for the price. Overall, we have stayed in many resorts with our children, and unfortunately this was by far the worst experience. It lacks the comfort, service, and variety you expect from a 5-star resort, especially given the very high prices. I cannot recommend this hotel. It is simply not worth the money.