Renaissance ClubSport Aliso Viejo Laguna Beach Hotel

Lovely property and the access to the club classes and workout facilities was top notch. The kids loved the pools and slides. Great wuality

Awesome Stay with Great Vibes and Even Better Service

We had an amazing stay! From the moment we checked in, the staff greeted us with fun amenities for the kids and made sure we loved our room. Dinner and drinks were fantastic, and we had a blast at the sports center and pool. Great service and a perfect getaway for the whole family!

we caught germs from the dirty AC filter in the room d the pool.

I wish I had written it before. However, during the days we stayed at the hotel (July 17th - July 24th), unfortunately, we caught germs from the dirty AC filter in the room and the pool. For this reason, I was sick and trying to recover. Please look at the pictures. I had booked with Booking.com. And I paid in advance. I had booked a room for 1 week. For 4 people. But we ran away from the hotel on the 5th day. This place was listed as a sports and health hotel. I thought it would be clean. But apart from its appearance, it was a really bad hotel. We booked a room for 4 people. After 3 days, we all started coughing. At first, we didn't understand what was happening. Then we saw the AC filter next to the bed. It probably hadn't been changed for at least 1 year. Maybe more. Therefore, we all had an allergic cough. The water flowing from the AC had soaked the carpet next to the bed so badly that the room smelled of damp. My sister and mother got skin fungus from the pool. Because children under the age of 12 swim in the adult pool and the pool is dirty because they pee. Actually, there is a children's pool and it is a rule. But the hotel management does not care. I blurred the background in the picture. Because I did not want to show the children. The fault here is not the children's or the parents'. It is completely the hotel management's fault. There are swimming lanes reserved for adults in the pool. But you cannot swim comfortably because the children jump into the lanes. We reported this but we were going to tell the lifeguard. But the lifeguards are already watching them. They do not do anything. We really had to beg the front desk to change the sheets. Because they do not change them. They changed them on the 4th day but the sheets were stained. They also did not change the pillow cases. They did not even want to clean the room. For this reason, we had to sleep with the trash in the room for 2 days and emptied the trash ourselves.