Pure perfection for families
Simply the best family hotel I have ever stayed in-
Breaking it down to areas-
Food- this is stunning, the thought into different themed evenings is great, the desserts are incredible. The choice is the best I’ve experienced at all inclusive and it is labelled well, there is a separate allergen area for gluten free bread and cakes etc. the two restaurants on site are amazing, the meat selection is of great quality and the Alecim restaurant was sublime.
Family - this hotel is incredibly family orientated. If you don’t have children, I really don’t see much of the appeal of this place. It has amazing water slides, continuous kids entertainment, the entertainment team work really hard and clearly love what they do, there’s things to do for little ones (we had a 18 month old) and the older ones (we also had a 7 year old). The Gali park comes at an extra cost for non AI plus but it’s great that it’s there and provides more entertainment. There is the baby corner which we found so helpful to wash bottles (reported back that the hot water in the tap wasn’t working which was our only niggle), they supply cutlery, plastic bowls and plates, fruit pouches and yoghurts. The babies can also use the space in the kids club for an indoor soft play area to roam in which we found useful just to get out of the heat. This place is flawless for families!
Staff- they are so friendly and helpful, from a great welcome right to the end, the restaurant staff work so hard and keep on top of clearing plates and clearing the floor, all with a smile on their face. Bar staff are also so very friendly, big shout out to the gents at the rooftop bar who made our baby bottle every night!
Room- this is clean and spacious with plenty of water provided, always enough toilet roll, cleaned every day to a great standard. The little tent and baby toiletries have an extra special touch. Our view from the tenth floor was lovely. I found my bed quite hard but that’s personal preference.
Location -there is a shuttle bus but that can get quite full quickly to take you down to the main town and beach. It was only 6 euros to get a taxi there though and the town and beach are lovely. There is a strip of shops and bars galore only a 10 minute walk from the hotel though with plenty enough to do.
Amenities- facilities- this hotel is so clean, there are staff constantly cleaning. There is a quiet pool which is better for those without children or young children or the grandparents who have been roped along! It is awsy from the hustle and bustle of the main pool area although they don’t enforce the no inflatables or jumping in rule.
The swim up pool is a great facility, the pools in general are so clean, there are staff clearing up cups constantly. The hotel is well maintained, there are so many baby changing stations, toilets and children’s toilets. 24hr access gym and a beautiful spa to use.
It isn’t too noisy at night, we were situated near to the entertainment tent but the noise did not go on late, otherwise it was so peaceful and quiet. The lift system works so well for the size of the hotel,. There are so many bars to choose from, do not miss out on the rooftop bar with stunning views, food constantly available and a great choice of drinks.
We went during a a special gaming themed week and it was great fun!
There a separate stage near the quiet pool where there were animal acts on if you didn’t want to go to the main tent area.
There are an awful lot of sun loungers. If you want a particular spot then you need to reserve by 730 but otherwise you can get down there at 10 and still have a choice. You can get towels from the hotel which are large and of good quality. Some sun loungers are under a canopy which is great for having the shade witb little ones.
All in all think I have covered everything, we loved this hotel and would return without hesitation. Thank you for doing what a family hotel should do and making our holiday more enjoyable and easier wirh no hassle.
Thank you Jupiter!