Jumeirah Mina Al Salam Dubai

Jumeirah Mina Al Salam stay was very comfortable and convenient. We had a great stay as the staff was very friendly and helpful. They had alot of additional service as free entry to water park, afternoon tea, snacks bar available and the rooms were always clean. There was also madinat souk walking distance and had buggy service for jumeirah beach. So its really nice for family and kids to enjoy as everything is convenient.

Amazing hotel and amenities. The staff were so accommodating. We had specific dietary requirements and the staff in the kitchen and all of the managers in the kitchen area went above and beyond to make sure we were catered for. Great facilities for children. Wouldn’t stay anywhere else in Dubai after this experience.

The hotel and complex was great but on our second night my son's foot was badly cut in the family pool. There were hundreds of damaged mosaic tiles in the pool and a piece of tile wedged into my son's toe. The onsite doctor had to come and remove the lodged tile piece from his toe. This ruined our experience and our last night at the hotel. My son received a get well soon card from staff and that was all. The pool was very dangerous and unsafe, I took pictures and showed them to staff and was told someone would look into the incident but never heard back.