Ibersol Almuñecar Beach & Spa

2 all inclusive week holiday

We have stayed at this hotel on several occasions. We love the area and lovely catching up with friends from Spain and who visit the hotel every year like us. Spanish staff were lovely and helpful as usual especially Andrea, Emmanuel, Oscar and the lovely man who has been there for years (just can't remember his name). They have conversations, acknowledge and remember us. My youngest loves Oscar and was so happy when he came back from his holiday and remembered him. The staff did seemed to be overworked as there was a lack of staff especially in bar and restaurant areas (especially in the evening and lunchtimes). In the evening there were long queues especially when the outside bar closed at 9pm. The other years we have visited this has not been the case. The tables were not cleared of dirty glasses due to the staff member serving drinks. The entertainment team again only really catered for French clients which was a shame as we thought this may have improved from last year after all the negative reviews/comments. The Spanish entertainer always came up to us and spoke to my children. Everything was spoken in French where as when we visited 3 years ago it was translated in French, Spanish and English to include everyone. The lifeguards were not consistent and rules were changed with who ever was on duty. The older lifeguard with the beard was on it and made sure everyone was safe. We hope some improvements will be made as we loved coming to this hotel in the past and you manage to keep your hardworking Spanish staff and they did look tired and stressed at times. My boys did love swimming each day and playing football in the softly area. The housekeeping staff were brilliant and lovely as usual, always saying good morning with a smile. Reception staff were helpful. Food was nice.

Gran hotel con variedad de entretenimiento. Mis hijos disfrutaron mucho de los toboganes de la piscina y de la sala de juegos para niños. La habitación en la que estuvimos era muy espaciosa y las camas eran muy confortables. El desayuno es muy completo, y hay opciones para todos los gustos. Sin duda, repetiremos!

The hotel rooms were a bit dated, not much stuff in the room available for a 4* star hotel for example there was not kettle, iron, safe didn't work, towels were only given for 2 people although we booked a quadruple room for 2 adults and 2 kids, only 1 toilette roll were placed in the bathroom by the cleaners every day. First full board hotel I stayed where water wasn't included so you had to pay for water to have it with your meal, i would of expected if it was alcoholic drinks or even fizzy drinks but water??? Furthermore beach towels were only given once at the beginning of your stay over and given back on the last day which was also was a 1st for me so we had to keep on using the same dirty beach towel every day. This hotel is quite tight with their service considering their fees. Lastly the waiters used to get quite moody with us when we used to take a bit long with our meal cause we had 2 little kids with us that would take longer than adults to eat. The reception staff and the kids area staff were very helpful and friendly but apart from that I wouldn't stay in this hotel again.