Electra Palace Rhodes - Premium All Inclusive

Electra Palace definitely a Palace

Food The food is amazing at this hotel. We travelled with our 10yr old and 5yr old. There was plenty of choice. Food was deliciously cooked. Breakfast they had freshly made omelettes. Everything was labelled including an allergy listings too. I emailed the hotel prior to our visit informing them we don’t eat beef and they kindly emailed me back to say the chef can make us alternatives if there is nothing for us. However we enjoyed the food so we did not need the chef to cook us anything else. The bakery is amazing. Italian A La carte was amazing and you can also have lunch there. Two different menus. We had it for lunch & dinner. We heard mixed reviews for the Greek A La carte but I would book both anyways. Kids can always eat from main restaurant if they are not keen on a la carte. Room When we arrived we were given the sea view room however I paid and booked the Executive junior suite pool view room. I asked them to change our room to original booking and they did the next day. They took all of our luggage too. They provide complimentary water thermo stainless steel flasks. Every floor has a water fountain to refill your bottles. The rooms and cleanliness was amazing. I would say this hotel is very sustainable. They had a mini fridge stocked with drinks too. Sockets came with a usb and usb c ports. No need for two pin plugs and you can just take your wires. Pool & Kids Club Pool area is very spacious. The water is cold in the pool. A couple of shallow pools for smaller kids. Not allowed to reserve beds before 9am. I did reserve from 8am and it was fine. We travelled mid October (20/10-27/10). Lots of sunbeds around. Our kids enjoyed the kids club. Felt very safe. Very friendly staff. Nelly & Lovisa were very nice people. My son had a small cut on his hand and they attended to him promptly and safely. There are QR codes where you can scan to order your drinks and they bring them to you from 11am. Inflatables are allowed. Hotel & Service The service at the hotel was 10/10. Very friendly. We booked the shuttle bus to old town and was very good. It’s all booked via QR codes. Or you can do it via the lady at excursion desk. The shuttle cost us 26 euros return for a family of 4. The old town was beautiful and full of shops, restaurants and bars. All the staff at the hotel were very good. The entertainment was good every night too. No wristbands needed. The transfer was 30mins from airport. The planes are going over the hotel very frequently but this didn’t bother us. I would recommend this hotel for everyone. I’m very fussy when it comes to hotels but this exceeded my expectations. Happy to take your questions.

Great looking hotel, let down on multiple levels.

We spent a long time researching this holiday as it was our first family trip in years, but our experience was very disappointing. Stayed with two young children on an easyJet Holidays package. Rooms & Accommodation Negative: Our room was not the suite we booked and we had to move four times before getting the correct room. Moving/packing/unpacking repeatedly with young children was exhausting and stressful for everyone, and the opposite of relaxing. During these room moves, several expected amenities were missing – minibar never filled and issues with getting pool towels despite multiple requests for both. Cleanliness was a bit of an issue, excessive mould, hairs everywhere from previous guests. One bathroom flooded with stagnant, foul-smelling water upon letting the bath plug out, general drain smell most of the time (presumably due to antiquated drainage systems in the area). Frustratingly, there is only one hook in the entire room, in the shower for towels. The airplay function only worked intermittently on one tv, and not at all on the 2nd tv. Positive: The hotel gave us late checkout on our last day as compensation, and also refunded the cost of an excursion on request by myself. The beds were comfy and new towels were provided every day. The balcony in our final suite was large, and had a bug screen on the balcony door which was a great touch. Lots of wardrobe storage in our suite. Entertainment Negative: Lacklustre entertainment most nights. And limited seating in the area it was hosted. The activities for kids weren't as good as what i've experienced at other hotels, and there isn't really a very animated entertainment team in this regard. Not really anything for older kids. Positive: there was something every evening, highlights were the rock band and the dancers which my kids enjoyed. Food & Drink Negative: The buffet had limited options for picky children and vegetarians. The ice cream shop often ran out of flavours and the soft serve was out of order throughout our stay. Restaurant staff were mostly unfriendly, and getting refills at meals was incredibly difficult. Bars across the hotel had confusing and inconsistent opening hours – the pool bar was open some nights but not others, table service to sun loungers was unpredictable, and the app allowed ordering when service was unavailable. Cocktails were premixed and largely undrinkable, other wines were boxed and not great. Positive: The buffet mostly had a good selection each day, with plenty of seafood, meat, fresh salads, and local cuisine. Draught beer and sparkling wine were good. Pools & Beach Negative: Despite advertised rules against reserving sunbeds with towels, daybeds were taken by 8-9am, though standard loungers were always available. Pool not heated (which I did know about), so water was very cold at this time of year. Empty glasses/rubbish could have been collected more regularly. Positive: The hotel has a private pebble beach with sun loungers and a lifeguard. Lots of people swimming in the sea though we didn't and chose to relax on the loungers! There are plentiful normal loungers and we could always get one of those. There are plenty of pools including shallow kid's pool. Location & Surroundings Positive: The hotel looks grand with attractive grounds, close to the airport (15 mins in a taxi), and we were not affected by the noise from planes flying over. There are two small shops and the Rainbow Bar nearby (not in the hotel itself) - we enjoyed the cocktails there and the staff were friendly. Other than this it's probably a 15-20 min walk to any other amenties. Enjoyable day trips to Lindos (and the Acropolis) and Rhodes Town. Reception staff at the hotel were friendly and professional, they seemed sympathetic and apologetic towards our room issues but for whatever reason this just didn't translate into an timely solution. Overall, while there were some positive aspects, our experience fell well short of what we expected for the price paid. I would not recommend this hotel for families with young children. As an aside, I do not recommend EasyJet whose customer service team are terrible (on top of an overnight 9 hour flight delay!).

Very nice hotel! The facilities are great and the staff is lovely. Big compliments for Anna, she's so sweet and great with kids! She made our stay extra special. Also the food is very good. The kitchen even prepared special meals for our baby (veggies and fruit). I would definitely recommend to go here if you're looking for an all inclusive hotel that doesn't feel too massive.